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Business
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
Mail

Private email that keeps your messages truly private.

Messenger

Instant messaging with end-to-end encryption by default.

Chat

Secure chats with anyone — even outside Private.Ki.

Private.Ki logo Private.Ki logo Private.Ki business

Protect your business with end-to-end encryption and compliance-ready security.

We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
About us

Learn more about our mission and what drives Private.Ki.

Careers

Join our team and help build privacy-first communication.

Open source

Explore our open-source projects and security tools.

General

Support

Get help or contact our support team.

Report a problem

Found a bug? Tell us about it.

Request a feature

Suggest what you’d like to see next.

Report abuse

Let us know about misuse or spam.

Tutorials

Step-by-step guides to get started.

Reports & Information

Audits

Independent security and privacy reviews.

Transparency Report

See how we handle data and requests.

Blog

News, insights, and product updates.

Password Generator

Create strong, unique passwords instantly.

PGP Key Generator

Generate secure PGP key pairs for encrypted communication.

Mail

Private email that keeps your messages truly private.

Messenger

Instant messaging with end-to-end encryption by default.

Chat

Secure chats with anyone — even outside Private.Ki.

PKI logo small PKI logo small Private.Ki business

Protect your business with end-to-end encryption and compliance-ready security.

We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
Business
About us

Learn more about our mission and what drives Private.Ki.

Careers

Join our team and help build privacy-first communication.

Open source

Explore our open-source projects and security tools.

General

Support

Get help or contact our support team.

Report a problem

Found a bug? Tell us about it.

Request a feature

Suggest what you’d like to see next.

Report abuse

Let us know about misuse or spam.

Tutorials

Step-by-step guides to get started.

Reports & Information

Audits

Independent security and privacy reviews.

Transparency Report

See how we handle data and requests.

Blog

News, insights, and product updates.

Password Generator

Create strong, unique passwords instantly.

PGP Key Generator

Generate secure PGP key pairs for encrypted communication.

  1. Private.Ki Help & Support Center
  2. Account & Security

Account & Security

Create and secure your account; manage sign‑in, recovery, and strong authentication (2FA, passkeys, security keys).

Create your account

  • How to Sign Up at Private.Ki
  • Why do I need to complete a Captcha when signing up?

Install Private.Ki apps

  • How to install the Private.Ki mobile app

Sign‑in & Access

  • Logging in
  • Logging out
  • My Private.Ki account is suspended
  • My Private.Ki account is locked
  • Common login problems at Private.Ki
  • Will my Private.Ki account be deleted for inactivity?

Recovery & Passwords

  • That’s a feature, not a bug: Private.Ki's enhanced security measures
  • Set up a recovery email address
  • Does Private.Ki store my password?
  • What is OPAQUE?
  • Changing your password
  • Password recovery

2-Factor-Authentication

  • How to disable 2‑factor authentication (2FA) at Private.Ki
  • Authenticator app on Private.Ki
  • How to set up 2‑factor authentication (2FA) at Private.Ki

Account Changes & Preferences

  • That’s a feature, not a bug: Private.Ki's enhanced security measures
  • How to enable dark mode
  • How to change your username
Products
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  • Chat
  • Business
Privacy
  • Encryption
  • Tor
  • VPN
Private.Ki
  • Why we exist
  • Careers
  • Open source
  • Support
  • Blog
Useful
  • Login
  • Create account
Transparency report Terms and Conditions Privacy Policy Anti-spam/Abuse
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.
We’re working on our mobile apps. You can use the web app in the meantime.